Privacy Policy

Effective date: November 11, 2026

Love 2 Smile Dental ("we," "us," or "our") is a dental practice in Allen, Texas. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, use our chat, or receive text messages, emails, or calls from us.

Your health information. Protected health information about your dental care is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which you may request from our office at any time. This website Privacy Policy does not replace that notice.

Information we collect

We may collect the following information:

  • Information you give us: such as your name, phone number, email address, and any details you share when you email us, use our chat, reply to a text message, or speak with us by phone.
  • Appointment information: such as appointment dates and times when you schedule a visit with us.
  • Website usage information: such as your browser type, device type, pages visited, and general location, collected automatically through cookies and similar technologies.

How we use your information

  • To respond to your questions and requests
  • To schedule, confirm, and remind you about appointments
  • To let you know when you are due for a cleaning, checkup, or other visit
  • To provide customer service and support
  • To operate, maintain, and improve our website and services
  • To comply with legal and regulatory obligations

Text messaging (SMS)

If you provide your mobile number, we may send you text messages related to your care, such as appointment reminders, scheduling, and recall notices. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone calls

We may call you about your appointments or to help you schedule a visit. Some calls may be made by an automated or AI-powered assistant on our behalf. You can ask not to be called again at any time, and we will honor your request.

How we share information

We do not sell your personal information. We may share information only:

  • With service providers who help us operate our practice and communicate with you (for example, scheduling, messaging, and website providers), who are required to protect your information and use it only on our behalf
  • When required by law, regulation, or legal process
  • To protect the rights, safety, and property of our patients, our practice, or others

Cookies

Our website may use cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your choices

  • Opt out of text messages at any time by replying STOP.
  • Opt out of emails by using the unsubscribe link in any email or by contacting us.
  • Ask us not to call you by telling us during a call or by contacting us.
  • Request access to, or correction of, the information we hold about you by contacting us.

Children's privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website. Information about minor patients is provided by and managed with a parent or guardian.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after changes are posted means you accept the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].